Return & Refund Policy

Return and Refund Policy

Vintage Feelz is committed to ensuring your satisfaction with every purchase. If for any reason you are not entirely pleased with your leather jacket, our return and refund policy is designed to make the process as simple and convenient as possible.**

Returns
1. Initiating a Return:
- Returns must be initiated within 15 days from the date of delivery.
- To initiate a return, please contact our customer support team at supportvintagefeelz@gmail.com with your order number and reason for return.

2. Condition of the Product:
- The product must be in its original, unworn, and undamaged condition.
- All tags and labels must be intact and attached to the product.

3. Return Authorization:
- Upon approval of your return request, you will receive a Return Authorization (RA) number and instructions on how to proceed.

4. Shipping the Return:
- Customers are responsible for the return shipping costs.
- We recommend using a trackable shipping method to ensure the safe return of the product.

Refunds

1. Refund Process:
- Refunds will be processed within 5 business days of receiving the returned product.
- The refund will be issued to the original payment method.

2. Exclusions:
- Shipping costs are non-refundable.
- Customized or personalized items are not eligible for returns or refunds.

3. Incomplete or Damaged Returns:
- Vintage Feelz reserves the right to refuse refunds for items that do not meet the return criteria.
- If the returned product is damaged or incomplete, a partial refund may be issued.

Contact Us

For any questions or concerns regarding our return and refund policy, please contact our customer support team at supportvintagefeelz@gmail.com. We are here to assist you and ensure your Vintage Feelz experience exceeds your expectations.